The CRM, Tele marketing Executive needs to understand their company’s target audience to understand what consumers want. The role involves the following duties: Customer calling designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty.
Key Responsibilities :
- Should be able sell services on call
- Follow-up with registered customer for immediate purchase
- Attempt to persuade existing / old customer to come back
- Work with Customer Support and Payments team to ensure smooth operational flow
- Monitor relationships with existing customers through CRM systems
- Develop and implement marketing techniques that will drive new customers
- Suggest new methods to address customers’ needs.
- Track marketing metrics and trends, like conversion rates and sales.
- Assist with organizing promotional events to reach prospective customers.
- Conduct market research to follow trends and competition.
- Work with India Market Manager and Operations team to ensure top standards are maintained and reports and escalations happen in timely manner
Skill & Experience :
- Excellent communication skills in English
- Fluent in Hindi/ Telugu
- Candidate must possess at least a Bachelor’s/College Degree, any field (B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, MSW, PG BFA, BSW, Other Graduate, Other Post Graduate)
- Basic computer skills and proficiency in Microsoft office
- Fresh graduates/Entry level applicants are encouraged to apply
Company :
Realbridge e-Marketing Solutions Pvt Ltd
Bangalore(Rajajinagar )
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